Last updated: May 11, 2026

Welcome to the Louis Rental Car website. This Privacy Policy describes how we collect, use, and protect the personal data of users who visit the website and use our car rental services.

1. Data Controller

Louis Rental Car

Puglia, Italy

Email: info@louisrentalcar.com

Phone: +39 350.08 70 602

2. Types of Data Collected

While using the website and booking services, the following data may be collected:

• First and last name

• Phone number

• Email address

• Booking details

• Identification document and driver’s license

• Billing information

• IP address and browsing data

• Technical and analytical cookies

3. Purposes of processing

Personal data is collected to:

• Manage booking and rental requests

• Provide customer support

• Verify identity and documents required for rental

• Send communications related to the booking

• Comply with tax and regulatory obligations

• Improve the functioning of the website

• Prevent fraud or unlawful use of the service

4. Legal basis for processing

Data processing is based on:

• Performance of a contract or pre-contractual measures

• Compliance with legal obligations

• User consent where required

• Legitimate interest of the data controller

5. Methods of processing

Data is processed using electronic and paper-based tools in compliance with the security measures set forth in EU Regulation 2016/679 (GDPR).

6. Data retention

Data will be retained for the time necessary to manage the service and to fulfill the tax and legal obligations required by applicable law.

7. Disclosure of data

Data may be disclosed to:

• Tax and administrative consultants

• IT service providers

• Competent authorities where required by law

• Payment services and booking platforms

• Data will not be sold or transferred to third parties for commercial purposes.

8. User Rights

The user may exercise the rights provided for in Articles 15–22 of the GDPR, including:

• Access to data

• Rectification of data

• Erasure of data

• Restriction of processing

• Objection to processing

• Data portability

To exercise your rights, you may contact the data controller at the contact details provided.

9. Data Security

Louis Rental Car implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure.

10. Changes to the Privacy Policy

This policy may be updated at any time. Users are encouraged to review it periodically.